- up to 5,000 items
- up to 3 operators
- up to 1,000,000 fans and followers
*Feature available only for contracts signed after April 10, 2015. If your contract was signed at an earlier date, please speak with your Account Manager
Answer:A monitored item is a result that registered searches by a user have, as a captured tweet, a mention on Facebook, a photo on Instagram, etc. The number of items renew monthly on the anniversary date of the account and deleted items do not count as used items.
Answer:They are the users of the tool with permission to answer within Scup, either in the mentions tab or Social Customer Care.
Example: Marketing Manager that just need to follow the listening and have access to reports, can receive the Visitor permission.
Answer:Fans and followers are users who follow a page or profile on a social network. This index does not impact the listening created by the tool.
Answer:Contact us through this form or call +55 11 3509-1267.
"More than reputation management, it helps us to get social networks inputs that bring real benefits to our customers"William MalfattiMarketing and Relations Director at Fleury
“We get insights that can validate our feelings in relation to any marketing action”Douglas CostaNetshoes’ coordinator of social media
“Scup helps us win new customers”Fernando KanarskiNew Media Manager at HouseCricket
“We're one of the most interactive company on Facebook and Scup helps us a lot with this task”Ester BonançaFALE 2.0 coordinator at TAM Airlines
Do you already have a Scup account?